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Dental Practice Safety During COVID-19

Please keep in mind that although we are currently planning to reopen on Tuesday, May 19th, it is subject to change depending on Governor Baker’s recommendations come Monday morning. We value your safety above all and will act accordingly to protect the health of you and our staff.

Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.

Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations.

You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:

  • Our office will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions again when you are in the office.
  • You will be asked to fill out our digital consent form and a medical history form (for adults, for children) prior to your visit.
  • When you enter the office, your temperature will be taken with a contactless thermometer.
  • We have hand sanitizer that we will ask you to use when you enter the office. You will also find some in the reception area and other places in the office for you to use as needed.
  • Front desk staff will be wearing protective equipment.
  • We are asking patients to call and check in when they arrive and wait in their car until their treatment time to limit patient interaction.
  • Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.
  • We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the building at any one time.
  • We advise that you limit your companions to the dental office only to those essential.
  • Surfaces in the office will be disinfected frequently throughout the day and between patients.
  • If you need to fill out paperwork and are unable to do so digitally, we suggest you bring your own pen to fill out the papers.

If you have any questions at all, please don’t hesitate to call us at (781) 349-4750.

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Terms & Conditions

Here at Epic Dental, we work diligently to protect our patient's rights and privacy. Requesting an appointment via our Internet portal is considered part of what HIPAA has identified as electronically protected information (ePHI). Unfortunately, despite the best efforts we make or take, there are people or entities that may attempt to intercept the data you transmit to us. By checking the box, and electronically making an appointment, you understand that you are making an appointment over the internet and that Epic Dental will keep this information confidential but cannot guarantee that others, outside of our practice, may not illegally intercept this communication. As a result of continuing, you are sending this transmission and accepting the inherent risk(s) associated with making this request for an appointment. As an alternative, you are always welcome to contact our office via telephone to schedule your appointment.

Disclaimer

The information presented here is not intended or implied to be medical advice, diagnosis, or treatment. It should be used for informational purposes only.